Frequently Asked Questions
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Property Management
Residential and Commercial apartment buildings, commercial plazas, Commercial condos,
Each building is unique and requires a quote
As required by the client. We like to touch base with the property managers/board every 6 months
Yes as per request of the client
We follow an outline that is agreed upon by the property manager or the condo board prior to the start of our services. In emergencies we contact the emergency line and contact the emergency coordinator outlined in the service agreement
Commercial Cleaning
Offices, retail outlets, commercial units, warehouses, condos, dealerships, churches, medical clinics etc
Yes depending on the criteria of the cleaning requested
Each unit needs a quote to properly assess the cost of cleaning the building. It ranges from hourly to squarefoot depending on the type of building and cleaning needs.
We lock doors while cleaning and work with alarm companies if they are in place. We also arm and disarm the building based on the set up of the building
Residential Cleaning
Move in/out cleans, deep cleaning, carpet/stone/vinyl/wood cleaning, window cleaning
We ask clients to put away the items they dont want cleaned or touched. If items are moved we put them back to their original spot. We take pictures of places that may raise a concern to the homeowner and we do a walk through before and after the cleaning
A quote is needed to determine the cost. It can be derived by square footage, flat rate or hourly
We provide our own equipment and supplies needed to clean the job
Yes upon request
Special Floor Cleaning Services
Strip & wax, polishing and buffing, tile clean, vinyl floor cleaning, carpet extraction and encapsulation, floor sealing
Yes, stain removal for carpet and buffing of wooden floors
Autoscrubber, doodle scrub, swing machine
Each service is quoted by the square footage
Yes, on my google page, website gallery and by request
COVID 19 and Disinfecting Services
Proper PPE, instructions/procedure manuals, whmis certificates
CSA approved chemicals that are specific to the type of cleaning requested
This depends on the job
Any requested that are not under AHS or OSHA protocols
Event Cleaning
Parties, gatherings, meetings, team building events, weddings, ceremonies
The client books a time for cleaning and we follow through with the requested services
Depending on the job, the time can be allotted accordingly. Services requested is what we provide which usually is bringing the space back to were it was prior to the event
We can arrange for both
Industrial Cleaning
Meat, Poultry and Dairy facilities as well as manufacturing, distribution
No, that is not in our scope of work
Auto scrubbers, disinfectants, industrial cleaning agent or chemicals requested by the client
That depends on the clients needs
Whatever the client specifies along side PPE, gloves, glasses etc
Construction Site Cleanup
Residential or commercial renos and new builds
We confirm the clean dates with the GM or client and proceed as planned
This is decided on per job basis or the timeline outlined by the client
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